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Infrasys is the proven Hospitality Solution Partner of many international hotel chains including Shangri-La Hotels & Resorts, Intercontinental Hotels Group, Starwood Hotels & Resorts, Hilton Hotels Group and most of the 5 starts hotels in the region. The robustness and scalability of Infrasys Gourmate Enterprise Suite Restaurant Management System have made herself a standard in hospitality Industry.

The reliable, high quality and all round solution delivers not only comprehensive functions in the F&B operations but also provides seamless interfaces to various hotel operational systems to offer a fully integrated solution to streamline hotel operations.

   
         
Highlighted Gourmate Enterprise Suite comprehensive functions for hotel users are:

  • Audit Control Reports are available by capturing operation log.

  • Multi- Language Real-Time Switch support multiple languages in both display and printing.

  • High Reliability to handle heavy transaction volume in sophisticated network environment.

  • Wireless Ordering Solution (PDA) couples with Wireless Printer to handling services in pool side or outdoor environment.

  • Reservation and Table Management System (TMS) for tracking behavioral traits and preferences of VIP & guests to provide high quality customer service.

  • WorldBonus Customer Loyalty Program (WB) for bonus issue/redemption to retain the loyalty of frequent visited customers.

  
Infrasys provides seamless interfaces to various hotel operational systems:
 

Hotel Property Management System (PMS) Interface:

  • Fidelio Opera Interface
  • Fidelio Version 6 Interface
  • HIS Interface
  • Lanmark Interface
  • Jaguar Interface

Accounting Package Interface:

  • ACCPAC
  • SCALA

Inventory System Interface:

  • CheckEAMEATEC
  • Fidelio Inventory System Interface (SLIM)

Online Credit Card Interface:

  • Bank Of China

Support Credit Card Terminals:

  • Spectra S9000i (SPECTRA Technologies
  • WebPOS A10 (ZETA Technologies)

Discount Extraction Prgram:

  • HMC
  • HDC
  • On Card